ppg11 Privacy Policy
This policy explains how ppg11 handles the personal information you provide with responsibility and transparency.
ppg11 is committed to protecting the personal information of players in Myanmar. This Privacy Policy applies to all users of the ppg11.wine website and clearly explains how your data is collected, used, and protected. By reading this policy, you are considered to understand and agree to our data handling practices. ppg11 reserves the right to update this policy at any time, and any changes will be reflected on this page immediately.
1 Information We Collect
When you register an account, make a deposit, play games, and use services at ppg11, we collect the following types of information—
Personal Identification Data
This includes the name, date of birth / national ID number (at verification), contact phone number, and email address you provide when opening an account. This data is used to verify your account and create a secure environment.
Financial Data
When deposits and withdrawals are made through KBZPay, Wave Money, AYA Pay, and CB Pay, transaction records, amounts, and timestamps are recorded. We do not store card numbers or bank secret codes.
Game Activity Data
This includes the types of games you play, time spent playing, bet amounts, and winnings. This data is used for responsible gaming monitoring and to improve platform quality.
Technical Data
This includes IP address, browser type, phone model, screen size, how you arrived at the website, and data collected from cookies. This data is used to maintain security and keep the platform running smoothly.
2 How Your Data Is Used
The data we collect is used only for the following purposes—
- To process account registration and verification
- To handle deposits and withdrawals smoothly
- To provide support through our 24/7 customer service team in Myanmar language
- To improve responsible gaming and financial protection measures
- To prevent fraud and unauthorized access
- To make our services faster and more efficient
- To notify you when our policies or operations change
- To meet legal and regulatory obligations
ppg11 will never use the data you provide for any purpose beyond what is stated in this policy.
3 Cookies and Tracking Technologies
The ppg11.wine website uses cookies and similar technologies for the following purposes—
Strictly Necessary Cookies
These cookies are essential for the website to function properly and include login sessions and security checks. These cookies cannot be disabled.
Performance Cookies
These cookies help us understand how the website is being used. They allow us to see which pages are visited most and help improve our services.
Functional Cookies
These cookies remember your chosen language, display settings, and game preferences to give you a better experience.
You can disable some cookies through your browser settings. However, if essential cookies are turned off, some parts of the website may not work properly.
4 Third Parties and Data Sharing
ppg11 does not sell or rent your personal information to third parties. However, it may be shared in limited circumstances as follows—
- Payment Processors — Only the data needed to process transactions is shared with KBZPay, Wave Money, AYA Pay, and CB Pay. These companies have their own privacy policies and only use the data we send them in accordance with our instructions.
- Service Providers — Only the data needed for their specific services is shared with third-party companies that provide website hosting, game software, cybersecurity, and customer support. They are bound by agreement not to disclose data to outside parties.
- Legal Requests — Data is disclosed to authorities only as required by law and in accordance with legal obligations.
- Business Changes — In the event of a company merger or sale, your data may only be transferred to the successor under an agreement that they must protect it in accordance with this policy.
5 Data Retention Period
We will retain your personal data for as long as necessary to fulfil the purposes described in this policy, or for as long as required by legal or business obligations—
- Account data is stored for the entire period the account is active. Once the account is closed, it is deleted after the legally required retention period.
- Financial transaction records are stored for a period necessary to support smooth financial audits.
- Game play records are stored for the purposes of responsible gambling protection and service improvement.
- When you request deletion of your data, any data not subject to legal retention requirements will be deleted immediately.
6 Your Data Protection Methods
ppg11 uses modern technical security measures to protect the personal information you provide—
🔐 SSL Encrypted Connection
The entire ppg11.wine website operates with SSL (Secure Socket Layer) encryption, protecting all data you submit from being intercepted and read.
🛡️ Access Control
Staff who can access your data are strictly limited, and data handling records are reviewed regularly.
🔑 Two-Factor Authentication
Access to our data management system requires Two-Factor Authentication, ensuring unauthorised parties cannot access your data.
📋 Regular Security Audits
Regular security checks are carried out on the platform to identify and address vulnerabilities in advance. Player data responsibility is our top priority.
While we apply the best security measures we can, we are transparent that no data transmission over the internet can be guaranteed 100% secure.
7 Your Rights Regarding Your Personal Data
Every ppg11 player has the following rights regarding their personal data—
Right to Access
You can ask what data we hold about you and we will send you a copy.
Right to Rectification
You can request correction of inaccurate data. Once the incorrect information is verified, it will be corrected immediately.
Right to Erasure
You can request deletion of data not subject to legal retention requirements. You may also request data deletion when closing your account.
Right to Restriction
You can request that we restrict use of your data without deleting it. Data activity will be paused while the request is being reviewed.
Right to Data Portability
You can request that the data you have provided be sent to you in a readable format, and transferred to a designated recipient where applicable.
Right to Object
If you have any objection to how your data is handled, you can contact [email protected] and explain your concern.
To exercise any of the above rights, contact us at [email protected] or reach us via 24/7 Live Chat. We will respond to your request within a reasonable time after receiving it.
8 Age Restriction and Child Protection
ppg11 services are intended for players aged 21+ only. We do not intentionally collect personal data from anyone under 21. If you become aware that a child has submitted data to us, please contact us immediately at [email protected] — all such data will be deleted right away.
9 Changes to This Policy
ppg11 may update this privacy policy over time due to changes in legal requirements or our services. When changes occur—
- The updated policy will be posted on this page immediately and the "Last Updated" date will be revised.
- For significant policy changes, you will be notified via your registered communication channel.
- Continued use of the platform after a change takes effect is taken as your acceptance of the revised policy.
- If you do not agree with the policy, you can contact [email protected] to close your account.
10 Contact Us
If you have any questions about this Privacy Policy or wish to exercise your personal data rights, you can reach ppg11 through the following contact channels—
Email: [email protected]
Live Chat: Available 24/7 in Burmese via Live Chat on the website
We are happy to receive messages written in Burmese.